Terms and Conditions

National Car Parts & Auto Recyclers

Terms and Conditions of Website Use and Site Access

Effective Date: 1/08/2025
Company: National Car Parts
ABN: 31674127729
Registered Address: 65 Webber Parade, Keilor East VIC 3033, Australia

IMPORTANT NOTICE

THESE TERMS AND CONDITIONS CREATE A LEGALLY BINDING AGREEMENT. BY ACCESSING, BROWSING, OR USING THE NATIONAL CAR PARTS WEBSITE OR BY ENTERING ANY NATIONAL CAR PARTS PHYSICAL PREMISES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE WEBSITE AND REFRAIN FROM ENTERING THE SITE.

1. Definitions

In these Terms, unless the context otherwise requires:

• “National Car Parts”, “we”, “us”, or “our” refers to National Car Parts. ABN ( 85 6248 64571
• “Contractor” means any individual or entity, including their employees, agents, and sub-contractors, engaged by National Car Parts or by a customer to perform work on the Site.
• “Customer”, “you”, or “your” refers to any person or entity accessing the Website or entering the Site.
• “Intellectual Property” means all present and future rights conferred by statute, common law, or equity in or in relation to copyright, trademarks, designs, patents, circuit layouts, business and domain names, inventions, and other results of intellectual activity in the industrial, commercial, scientific, literary, or artistic fields.
• “Loss” means any loss, liability, cost, claim, expense, damage, charge, or penalty, however arising, whether direct, indirect, or consequential.
• “PPE” means Personal Protective Equipment.
• “Site” means all physical premises owned, leased, or operated by National Car Parts, including but not limited to the office, workshop, and wrecking yard located at 65 Webber Parade, Keilor East VIC 3033, Australia
• “Website” means the entire digital platform accessible at www.nationalcarparts.com.au and all its associated pages and content.
• “WHS Laws” means the Work Health and Safety Act 2011 (Qld), the Work Health and Safety Regulation 2011 (Qld), and any relevant codes of practice or Australian Standards.

2. Use of the Website

2.1. Permitted Use

The Website is for your personal and non-commercial use, intended to provide information about our products and services. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party.

2.2. Intellectual Property

• All Intellectual Property on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, is the property of National Car Parts or its content suppliers and is protected by Australian and international copyright and trademark laws.
• You are expressly prohibited from reproducing, duplicating, copying, selling, reselling, visiting, or otherwise exploiting any part of the Website or its content for any commercial purpose without our express prior written consent.

2.3. Information Accuracy and Availability

• We strive to ensure that information regarding products, services, pricing, and availability on the Website is current and accurate. However, we do not warrant the accuracy, completeness, or reliability of this information. All information is subject to change without notice.
• Photographs and images are for illustrative purposes only and may not be an exact representation of the product. You are responsible for confirming that a product meets your specific requirements prior to purchase.

2.4. Disclaimers and Limitation of Liability (Website)

• Your use of the Website is at your own risk. To the maximum extent permitted by law, National Car Parts disclaims all warranties, express or implied, in connection with the Website and your use thereof.
• We will not be liable for any Loss arising from or in connection with your use of the Website, including as a result of any computer viruses, system failures, or inaccuracies in content.
• This clause does not intend to exclude, restrict, or modify any rights that you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

2.5. Third-Party Links

The Website may contain links to websites operated by third parties. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites.

3. Site Access and Work Health & Safety (WHS)

3.1. General Site Entry Conditions

• All persons entering the Site do so at their own risk.
• Upon arrival, all visitors (including Customers and Contractors) must report directly to the main office, sign the digital or physical Visitor/Contractor Register, and participate in a site-specific safety induction as required by National Car Parts staff.
• Access to restricted areas, particularly the wrecking yard, is strictly prohibited unless expressly authorised and, where required, escorted by a National Car Parts staff member. Unauthorised entry constitutes trespassing.
• All lawful directions from National Car Parts staff must be obeyed at all times. Failure to do so may result in immediate removal from the Site.

3.2. Mandatory PPE

• Minimum Requirement (All Areas): Fully enclosed, flat, sturdy footwear is mandatory for all persons entering any area beyond the customer office.
• Operational Areas (Wrecking Yard & Workshop): The following PPE is mandatory and must be worn at all times:
  • High-visibility vest or clothing
  • Enclosed, sturdy safety footwear (steel-capped boots mandatory for Contractors)
  • Safety glasses where there is a risk of flying particles or splashes
  • Gloves when handling parts or materials
  • Hard hats in designated overhead risk areas
• National Car Parts reserves the right to refuse entry to any person not wearing required PPE.

3.3. Site Conduct and Prohibitions

Strictly prohibited on Site:

• Smoking or vaping outside designated areas
• Consumption or possession of alcohol or illicit drugs
• Entry under the influence of alcohol or drugs
• Use of personal tools or equipment without approval
• Removal of unpaid parts, scrap, or materials
• Reckless behaviour, horseplay, or unsafe acts

3.4. Hazard Identification and Incident Reporting

• The Site is an active industrial environment with risks including heavy machinery, sharp materials, uneven ground, hazardous substances, noise, and dust.
• All incidents, injuries, hazards, or near-misses must be reported immediately to staff.

3.5. Children and Animals

• Persons under 16 are not permitted in the wrecking yard or workshop. They may remain in the office area under supervision.
• Animals are prohibited, except certified assistance animals.

3.6. Contractor Obligations

Contractors must comply with WHS Laws and provide:

• Safe Work Method Statement (SWMS) for high-risk work
• Evidence of public liability insurance (min. $20m)
• Workers’ compensation insurance or equivalent cover
• Relevant licences, tickets, or qualifications
• Compliant PPE, safe tools, and equipment

4. Privacy

We collect, use, and disclose your personal information in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth). By providing us with your personal information, you consent to its use as outlined in the Privacy Policy.

5. Indemnity

To the fullest extent permitted by law, you indemnify and hold harmless National Car Parts, its directors, officers, employees, and agents from any Loss, claim, or demand arising out of:

• Your breach of these Terms
• Your negligent, reckless, or unlawful act or omission on the Website or Site
• Your infringement of any Intellectual Property or other rights

6. General Provisions

• Governing Law and Jurisdiction: Victoria law applies. You submit to the exclusive jurisdiction of Victoria courts.
• Amendments: Terms may be updated at any time and take effect immediately upon publication. Continued use constitutes acceptance.
• Severability: If part of these Terms is invalid, the remainder continues in effect.
• Waiver: Failure to enforce any right does not constitute a waiver.

7. Additional Clauses (Recommended Additions)

7.1. CCTV and Monitoring

For security and safety, National Car Parts may use CCTV and monitoring systems across the Site. Entry constitutes consent to such monitoring.

7.2. Vehicle Entry

All vehicles entering the Site are subject to inspection. National Car Parts accepts no responsibility for damage to vehicles left unattended on the premises.

7.3. Product Warranties and Returns

All parts are sold in accordance with the Australian Consumer Law. Specific warranty terms (e.g., second-hand parts, exchange basis) are displayed at point of sale and form part of these Terms.

7.4. Limitation of Liability (Site Access)

To the maximum extent permitted by law, National Car Parts disclaims liability for any Loss, injury, or damage suffered on Site, except where caused by proven negligence of National Car Parts.

For further information or clarification on these Terms and Conditions, please contact:
National Car Parts – Compliance & Safety Officer
Phone: 0439709594
Email: Info@nationalcarparts.com.au

National Car Parts – Privacy Policy

Effective Date: 1/08/2025
Company: National Car Parts trading as National Car Parts (“we”, “our”, “us”)
ABN: 31674127729
Website: www.nationalcarparts.com.au

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our Site and the related services offered (“Services”). This policy applies to all users of our Site and Services. By using the Site or Services, you are consenting to this Privacy Policy. Please read it carefully.

1. Personal Information We Collect

We may collect the following categories of “Personal Information”:

• Contact Information: Your first and last name, mailing address, email address, and phone number.
• Other Identifying Information: IP address, social media usernames, passwords, and other security information for authentication and access.
• Financial Information: Credit card, debit card, and bank account information for processing payments.
• Demographic Information: Gender, age, and employment information.
• Geolocation Data: Your physical location or IP-based location.
• Internet or Other Electronic Activity: Your browsing, search, and click history, including information about how you navigate our Site and which elements you use most.
• Commercial Information: Products or services you have purchased, enquired about, or viewed on our Site.
• Audio and Visual Information: Any videos and photos you provide to us (e.g., for parts identification or in reviews).
• Inferences: Information drawn from the categories described above to create a profile reflecting your preferences and characteristics.

2. How We Use Personal Information

We use your Personal Information for the following purposes:

• Transactional Purposes: To process orders, manage subscriptions or registrations, and communicate with you about your transactions.
• Analytical Purposes: To analyse user preferences, trends, and statistics to improve our Site and product offerings.
• Marketing and Promotional Purposes: To inform you of new products, services, and offers; provide targeted advertising; and run promotions or loyalty programs.
• Maintenance and Improvement: To provide customer service, diagnose technical problems, and administer our Site and Services.
• Content Creation: To enable product reviews and display content that you have created and allowed us to display on our Site or social media.
• Security and Fraud Prevention: To protect our business and customers and to prevent fraud, theft, and misconduct.
• Legal Compliance: To comply with our legal obligations or as required by our professional advisors.

3. Sources of Personal Information

We collect Personal Information from several sources:

• Directly from you: When you fill out a form, make a purchase, or contact us.
• From our Service Providers: Such as analytics platforms that measure traffic and user interaction on our behalf. This may include “session replay” technology that records clicks, mouse movements, and scrolling to help us optimise user experience.
• From other third-party sources: Including information you make publicly available on social media or when you link an account to a third-party service.
• Passively from your device: Using tools like browser cookies to collect internet and electronic activity.

4. Sharing of Personal Information

We may share Personal Information with the following categories of third parties:

• Service Providers: Trusted businesses that perform services on our behalf, such as payment processing, data storage, hosting, and marketing. These providers are prohibited from using your information for any purpose other than as specified by us.
• Our Affiliates: Businesses controlling, controlled by, or under common control with us, where required for operational purposes or by law.
• In Corporate Transactions: If we are involved in a merger, acquisition, or sale of assets, we may transfer Personal Information in connection with that transaction.
• For Legal Compliance and Law Enforcement: We may disclose information to government or law enforcement officials if we believe it is necessary to respond to legal requests, protect the safety or rights of any person, prevent illegal activity, or comply with the law.

5. Mobile Messaging

If you opt into a mobile messaging program from us, we will only use the information you provide to transmit messages and respond to you. We do not sell, rent, or otherwise transfer phone numbers collected through the program to any third party for their own marketing purposes.

6. Cookies and Online Tracking

We use cookies (small text files placed on your computer) and similar technologies to analyse Site usage, improve our Services, and deliver targeted advertising. Most web browsers allow you to control cookies through their settings.

We may use Google Analytics to understand how users engage with our Site. For more information on how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Our systems do not currently recognise browser “Do Not Track” signals, but you can opt out of targeted advertising from many of our service providers by visiting www.networkadvertising.org or www.aboutads.info/choices/.

7. Security

We maintain physical, electronic, and procedural safeguards to help protect your Personal Information. However, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security, and you transmit it at your own risk.

8. Third-Party Links

Our Site may contain links to other websites. We do not control and are not responsible for the content or privacy practices of these third-party sites. We encourage you to read the privacy policy of any third-party website before providing any information.

9. Children’s Privacy

Our Site and Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from them. If we become aware that we have inadvertently received Personal Information from a child under 16, we will delete it from our records.

10. Overseas Transfers

Your Personal Information may be transferred to and maintained on servers or databases located outside of Australia. By providing your information, you consent to this transfer, storage, and processing.

11. Privacy Policy Changes

We may change this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the Site. Your continued use of the Site or Services constitutes your consent to the revised policy.

12. Access, Correction, and Complaints

You have a right to access and request the correction of your Personal Information held by us. If you have any questions, or if you wish to make a complaint about how we have handled your personal information, please contact us. We will investigate your complaint and aim to resolve it, usually within 30 days.

Contact: National Car Parts – Compliance & Safety Officer
Phone: 0439709594
Email: Info@nationalcarparts.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.

National Car Parts & Auto Recycler – Visitor & Contractor Safety Handout

Welcome to National Car Parts & Auto Recycler Your safety is our priority. By entering this site, you agree to follow all safety rules and instructions from our staff.

1. Site Entry

• Report to the main office upon arrival.
• Sign the Visitor/Contractor Register.
• Complete the site-specific safety induction if required.
• Restricted areas (workshop, wrecking yard) require authorisation and escort.
• Follow all staff directions. Non-compliance may result in removal.

2. Personal Protective Equipment (PPE)

Minimum (All Areas):

• Fully enclosed, flat, sturdy footwear

Operational Areas (Wrecking Yard & Workshop):

• High-visibility vest/clothing
• Steel-capped boots (mandatory for Contractors)
• Safety glasses (if risk of flying particles)
• Gloves (when handling materials)
• Hard hats (in designated overhead risk zones)

Entry may be refused if PPE is not worn.

3. Site Conduct

Strictly Prohibited:

• Smoking or vaping outside designated areas
• Alcohol or illicit drug use
• Personal tools/equipment without authorisation
• Removing unpaid parts or scrap
• Reckless behaviour or horseplay

Children (<16 years) and animals (except certified assistance animals) are not permitted in operational areas.

4. Hazards & Incident Reporting

• Be aware of moving vehicles, heavy machinery, sharp objects, uneven surfaces, hazardous substances, noise, and dust.
• Report all incidents, injuries, hazards, or near-misses to staff immediately.

5. Contractor Requirements

• Comply with all WHS Laws.
• Provide Safe Work Method Statements (SWMS) for high-risk work.
• Supply insurance, licenses, and qualifications as requested.
• Bring compliant PPE and safe, working tools/equipment.

6. Security & Monitoring

• CCTV and monitoring may be in use.
• Vehicles may be inspected; National Car Parts & Auto Recycler is not liable for damage to unattended vehicles.

Thank you for keeping yourself and others safe.

National Car Parts & Auto Recycler – Compliance & Safety Officer
Phone: 0439709594
Email: Info@nationalcarparts.com.au